Just a note to say how pleased we are with the service of 101 Mobility. Efficient as well as very friendly and knowledgeable. Mike Bryson was so very helpful and had so much patience to explain and assist us. In the office – Liz couldn’t have been more helpful and kind, as well. Our wish is that the VA will use them to service their veterans time and time again. We thank 101 Mobility with all our heart. Sincerely, Ed & Dolores
November 4, 2017
Excellent customer service: prompt response, quote, delivery and installation exactly as promised! Couldn't be happier with everything!
WHAT AN AWESOME EXPERIENCE FROM NICK,ELIZABETH AND MIKE FOR TAKING CARE OF OUR NEEDS AND FOR THEM ACCOMMODATING US ON A SATURDAY AS WE CAME FROM OUT OF TOWN. THEIR KINDNESS , COMPASSION AND ACCOMODATIONS WERE WHAT CUSTOMER SERVICE IS ALL ABOUT. I HAVE BEEN IN SALES FOR 32 YEARS AND THEY FOLLOW MY ETHICS IN CUSTOMER SATISFACTION.
AWESOME JOB EVERYONE I WILL RECOMMEND YOU TO ALL I KNOW THAT ARE IN NEED OF YOU SERVICES.
THANK YOU AGAIN
[NAME REMOVED] AND DENISE NESMITH
[PHONE NUMBER REMOVED]
I sent you an email thanking you for the excellent service. Upfront process
with Nick was very professional, informative and helpful and pleasant.
Product is great and the installation that Mike and Max did was terrific.
Thanks for a great job/experience.
I'd be happy to provide testimonial; if interested, we should discuss as
I have some thoughts on how to make it most engaging.
The specifications provided to me were detailed and clear for the items I needed - specifically a ramp and a stairlift. The salesperson I met with was very knowledgeable and made suggestions to upgrade the stairlift.. I was given choices and comparisons between special features and costs which were very helpful in making a decision, and I am very happy with the end result.
I would recommend 101 Mobility to others without hesitation.
I appreciated the help in trying to figure out what would work best for my husband's situation as well as finding a cost effective way to provide him with a ramp for possibly only a short term need.
The sales rep was understanding and personable when discussing my husband's condition relating to his needs as well as my ability to manage taking him in and out of our home for hospital or doctor visits.
The work was completed efficiently with total emphasis on safety for both me and my husband. I would definitely recommend 101 Mobility to anyone looking for this type of solution to improve accessibility in or out of their home.
The service person who delivered the lift worked very patiently to find just the right sling to work well for the patient. He carefully explained all the functions of the lift and all its safety features and how they worked. After seven months of use several times a day, it has never failed to work properly. The lift is user friendly and obviously sturdy. I like the product and am very pleased with the service provided by 101 Mobility.
My husband and I both appreciated your company's responsiveness to our requests for information and advice; the professionalism, care and concern of your staff; the quality of the product and services we employed; and your reasonable pricing.
The products we have are 2 chair lifts and an outdoor ramp. They are very well constructed and maintained. The service of fixing any problem with the chair lifts has been quick and highly professional.
My wife and i live in Iowa, and have a daughter and son-in-law that live in Oswego Ill.
We wanted to surprise them with a stair lift so our son in-law had access to their lower level .
What a pleasure working with the staff at 101 Mobility from the receptionist to the managers.
All were very helpful and respectful of all the needs and details associated in this purchase/install.
The installer was very prompt and did a fantastic job of installation. What I was most impressed with was his willingness to go over every aspect of the usage of the new lift with my son in-law and even encouraged him to call if he had any questions on anything.
Great experience! Thanks Liz and Steve
Very professional from start to finish. Went above and beyond to get the lift in asap!! Would highly recommend this company to anyone who needs these products!! Very satisfied with everyone and everything!!
My wife just got out of hospital and was having great difficulty getting up and down stairs. I had to help her each time and we have a tri-level home. Jonathan Fadler came out to give us a quote on renting two stair lifts on a temporary stair lifts. He listened to us very well, understood our needs and came back with a detailed quote. The reason for temporary, is that we want and will move closer to our children in Wisconsin. The reason that we did not get them installed had nothing to do with the company they were great. The physical therapists that visited our home said that stair climbing (limited) would be good for her. So we will have additional bannisters installed on stairs and grab bars in baths. We highly recommend this company if you need a stair lift. [FIRST NAME REMOVED] and Sandy [LAST NAME REMOVED]
Before I made my way to your location to have my lift installed I spoke with Liz and Kelsey on many occasions. We laughed and kidded around during those calls, but when it came down to the installation it was all business with a little bit of laughing during the process. I think that it took around 4 ½ hours but was I ever impressed with what I saw. I do not remember the name of the man who installed it but he actually took the time during his work to explain things to me as he went on. Throughout the time that I have been sent to you to take care of my needs I was treated kindly and professionally. I was able to move around and watch what was being done, not to mention talk with Nick, Liz and Kelsey. That made my wait worth everything. It is companies like yours that will be around for a very long time. I appreciate all of what you have done for me, as a Vietnam Veteran and my wife.
Dear Ms. Jackson, We thank you for your assistance in this matter. We will recommend your company because the bottom line is you are honest, fair and offer a great product. Our lives have been turned upside down with all the challenges with my parents’ health issues these past two years. Stress and worry is an understatement. Your kind gesture has helped more than you can imagine. May you have a peaceful and joyous Holiday. It has been a pleasure working with you. Kindest Regards,