April 20, 2018
Y.W.
St Charles, IL
Everyone at 101 was friendly and helpful........Liz was the best. They accommodated my schedule so I didn't have to take a day off from work. The techs were great.
April 13, 2018
L.A.
South Barrington, IL
Enjoyed working with knowledgeable, professional and courteous staff throughout the entire company. Keep up the great work.
April 3, 2018
Laura Holland
Round Lake Beach, IL
I really cannot say enough about the customer service we received! We were in an emergency situation and Nick came to our rescue. I had spoken with another company and couldn’t get a stair lift installed in less than 2 weeks. We needed it immediately! I called Nick on a Saturday afternoon, and we had the Bruno Elite installed by Monday! Every person, including Mike the installer were fabulous! Just to emphasize how incredible they are, we had an issue with it on Easter and without hesitation Nick came out and fixed it himself. Literally within an hour of my call. I can say without hesitation Mobility One is one of the best companies I’ve ever had the pleasure of using!! Sincerely... Laura Holland
March 25, 2018
Sal and Marta Victoria
Streamwood, IL
From the moment i contacted the company i knew they were serious about helping and provided me with all of the right information i was looking for. Everyone i spoke with on the phone have been very helpful. When we met Nick in person, he made us feel very comfortable as far as choosing them to help us with our needs. We decided to choose them since they seemed very professional.
March 24, 2018
Patty Curtiss
Elgin, IL
I was able to get a product that served all of my needs. It's a sturdy machine and was very affordable, even costing less than some machines having less to offer. Nick came out to the house to measure and make his recommendation. Nick and his family are local. Max did a great job on the installation and didn't leave until I knew exactly how to use the stairlift.
March 21, 2018
R.M.
Western Springs, IL
Great service people. Max did a great job recently and Nick is always awesome.
February 20, 2018
K.F.
Chicago, IL
101 Mobility came recommended to us from someone in a related industry and their care and professionalism clearly showed the recommendation was well deserved. We were overseas and needed to have my mother's home ready for her when she returned from the hospital. They were responsive and considerate, working with us and with friends in Chicago under a tight deadline and adjusting to our needs seamlessly, even during a difficult time. 101 Mobilty has my family's heartfelt gratitude.
February 14, 2018
L.N.
Hanover Park, IL
Owner Nick is very polite, patient and very informative. Family business and he seems to be very caring and genuine. Thank you!! I would highly recommend!!
February 13, 2018
J.F.
Elgin, IL
My wife sustained a catastrophic fracture to her lower leg which prevented her from accessing the second floor of our home. I learned of 101 Mobility of Elgin. I spoke to Kelsey and was informed that Nick could come to our home the next day and assess what devices were available. Nick Lopez came out the next day and showed us some devices that could meet our needs. Nick even demonstrated a LiftKar that he had in his vehicle. We decided that the LiftKar would be the solution. Two days from the initial phone call Nick delivered and trained us in its use. Nick is a true ambassador for 101 Mobility and the range of products available.
February 11, 2018
P.S.
Willmette, IL
Honest working attitude & maintaining commitment
February 1, 2018
S.D.C.
Long Grove, IL
The unit is sturdy and compact. Its a life saver for my 90 yr old uncle to go down 7 steps to reach the garage floir or 7 steps up. I feel a lot safer having him sit down and smoothly ride versus taking a chance of him falling while struggling going up or down these 7 steps. He finds it relaxing and secure sitting in it. I can rest easily knowing he is safe and secure.
January 27, 2018
A.Z.
River Forest, IL
Communication, products and staff knowledge.
January 20, 2018
J.R.
Geneva, IL
Good product. Promptly and well installed.
January 17, 2018
M.L.
Des Plaines, IL
Appreciate the flexibility and responsiveness!
January 15, 2018
J.G.
Chicago, IL
Great customer service. Installer was professional and courteous
December 30, 2017
V.S.
Wheaton, IL
Prompt and efficient service from Steve who was very courteous and professional.
December 27, 2017
D.L.
River Grove, IL
Product fine so far. Service,ok. Needed to hat all facts straight with village codes.
December 26, 2017
S.H.
McHenry, IL
Very good service.
December 14, 2017
M.H.
Chicago, IL
Both the salesman and the installer were excellent. The installer (I forgot his name) was especially helpful, cordial and efficient!
December 12, 2017
M.M.
Schaumburg, IL
I WAS IMPRESSED WITH HOW HELPFUL THE REP. WAS TO AID ME IN COMING UP WITH A WORKABLE SOLUTION TO MY RAMP ISSUE. ALSO APPRECIATED ASSISTANCE I NEEDED IN HAVING A STAIR LIFT REMOVED. TECHS WERE VERY PERSONABLE AND COMPETENT.
December 10, 2017
J.R.
Deerfield, IL
Quick response and useful information. Good price and good service.
December 4, 2017
R.S.
Schiller Park, IL
Professional and detail services of the Technician.
November 30, 2017
R.B.
Woodstock, IL
Max is the best dedicated service tech we have ever used. What a difference he must make for your company.
November 28, 2017
R.J.
Rockford, IL
I felt like my needs were met I was made to feel very important as a customer that to me is everything. We were treated with kindness honesty and respect. Thank you again!
November 25, 2017
S.L.
Schaumburg, IL
Excellent Product and Service!
November 24, 2017
D.D.
Evanston, IL
Nick Lopez and 101 Mobility are one of the best companies I have ever dealt with. They are efficient, on time, deliver and install an excellent product. When I've needed a repair or a new battery, which is rare, someone comes very promptly to solve the problem. Their personnel are pleasant and friendly. I highly recommend 101 Mobility. I can't thank them enough.
November 4, 2017
M.H.
Chicago, IL
Excellent customer service: prompt response, quote, delivery and installation exactly as promised! Couldn't be happier with everything!
November 4, 2017
W.A.
Huntley, IL
Staff, especially Liz, were all extremely helpful & considerate. Their customer service was outstanding. I give them the very highest rating.
October 30, 2017
M.M.K.
Wilmette, IL
Excellent product and super service. Very attentive to any problems. I have recommended 101 Mobility to friends.
October 29, 2017
K.B.
Skokie, IL
If you really want to hear from me, then give me a call:)
October 3, 2017
R.D.
Barrington, IL
Ease of working with you. Friendly staff and good follow through. Very responsive.
September 28, 2017
L.W.
Naperville, IL
Excellent service and installation all around. Thank you
September 28, 2017
C.J.
Rockford, IL
WHAT AN AWESOME EXPERIENCE FROM NICK,ELIZABETH AND MIKE FOR TAKING CARE OF OUR NEEDS AND FOR THEM ACCOMMODATING US ON A SATURDAY AS WE CAME FROM OUT OF TOWN. THEIR KINDNESS , COMPASSION AND ACCOMODATIONS WERE WHAT CUSTOMER SERVICE IS ALL ABOUT. I HAVE BEEN IN SALES FOR 32 YEARS AND THEY FOLLOW MY ETHICS IN CUSTOMER SATISFACTION. AWESOME JOB EVERYONE I WILL RECOMMEND YOU TO ALL I KNOW THAT ARE IN NEED OF YOU SERVICES. THANK YOU AGAIN [NAME REMOVED] AND DENISE NESMITH [PHONE NUMBER REMOVED]
September 24, 2017
D.G.
Richmond, IL
The best!!!
September 22, 2017
R.B.
Elgin, IL
The stair lift works and the people who sold it to us were professional and friendly. Answered all questions and we had prompt delivery and setup.
September 16, 2017
R.M.
Northbrook, IL
You deliver exactly what you promise
September 16, 2017
J.S.
Carpentersville, IL
The best thing about the lift is the installer was great and impressed with the swing arm om this lift.
September 14, 2017
C.S.
Libertyville, IL
Quality products and services
September 8, 2017
M.R.
Chicago, IL
very knowledgeable and professional.
August 26, 2017
C.T.
Sycamore, IL
Haven't received the lift yet. Don't know.
August 24, 2017
C.R.
Aurora, IL
Super fast service even on the weekend. I wasn't able to leave me house because of a battery issue with my chair lift. All staff are super friendly. Cathy [LAST NAME REMOVED]
August 9, 2017
E.G.
Des Plaines, IL
Very good installer very nice lift
July 24, 2017
C.M.
Chicago, IL
services was very good .we were very happy with it.
July 23, 2017
C.D.
Oak Park, IL
Product is very easy to operate. Caregivers should not have any problems.
July 16, 2017
K.K.
Glen Ellyn, IL
Extremely prompt and knowledgeable service. Service technician is especially good with elderly customers.
July 9, 2017
C.S.
Libertyville, IL
Great service and a quick installation
July 9, 2017
J.H.
Mchenry, IL
Friendliness of staff and ease of delivery and installation.
July 5, 2017
C.S.
Wheaton, IL
prompt, very pleasant, knowledg. very good service callable
June 21, 2017
J.M.
Riverwood, IL
I sent you an email thanking you for the excellent service. Upfront process with Nick was very professional, informative and helpful and pleasant. Product is great and the installation that Mike and Max did was terrific. Thanks for a great job/experience. I'd be happy to provide testimonial; if interested, we should discuss as I have some thoughts on how to make it most engaging.
June 16, 2017
E.H.
Chicago, IL
Comfort of seat. Lowest charge for what we needed.
June 14, 2017
M.S.
Highwood, IL
They understood the problem and really wanted to help AND was able to resolve the issue within hours.
June 7, 2017
G.S.
South Barrington, IL
Prompt response, excellent customer service
May 25, 2017
J.O.
Arlington Heights, IL
The specifications provided to me were detailed and clear for the items I needed - specifically a ramp and a stairlift. The salesperson I met with was very knowledgeable and made suggestions to upgrade the stairlift.. I was given choices and comparisons between special features and costs which were very helpful in making a decision, and I am very happy with the end result. I would recommend 101 Mobility to others without hesitation.
May 8, 2017
J.B.
Lincolnwood, IL
Great company Product and installation perfect
May 7, 2017
T.R.
Lakewood, IL
I'm happy with my Bruno Stairlift and it has allowed me to remain in my home! Everyone that I have met or interacted with at 101 Mobility -Elgin, Il has been very friendly, courteous and helpful!
April 26, 2017
M.M.
Montgomery, IL
Everyone was great! The chairlift was removed with no hassle. Thanks!
April 22, 2017
K.H.
Crystal Lake, IL
Came out quickly. Fixed quickly. Pleasant and cleaned up any mess they made completely. Price was ok considering it was an emergency repair. I would highly recommend.
April 22, 2017
B.P.
Munster, IN
Ease of use Family friendly customer support Efficient
April 13, 2017
M.S.
Morton Grove, IL
I liked the immediately prompt service I received. Thank you
April 10, 2017
J.J.
Princeton, IL
Service from tech-support and reception has been great.
April 3, 2017
A.M.
Matteson, IL
The service person who delivered the lift worked very patiently to find just the right sling to work well for the patient. He carefully explained all the functions of the lift and all its safety features and how they worked. After seven months of use several times a day, it has never failed to work properly. The lift is user friendly and obviously sturdy. I like the product and am very pleased with the service provided by 101 Mobility.
March 23, 2017
E.A.
Elgin, IL
Excellent ramp and service. Ramp met all city requirements.
March 22, 2017
B.R.
Arlington Heights, IL
The produce is easy to use and is safe.
March 22, 2017
M.C.
Chicago, IL
My husband and I both appreciated your company's responsiveness to our requests for information and advice; the professionalism, care and concern of your staff; the quality of the product and services we employed; and your reasonable pricing.
March 21, 2017
D.B.
Crystal Lake, IL
The products we have are 2 chair lifts and an outdoor ramp. They are very well constructed and maintained. The service of fixing any problem with the chair lifts has been quick and highly professional.
March 17, 2017
Y.D.
Berwyn, IL
Oh nice AN affordable prices were loved it
March 15, 2017
B.J.
Deer Park, IL
Friendly and prompt
February 26, 2017
S.F.
Deerfield, IL
No do not share.
February 24, 2017
D.S.
Oswego, IL
My wife and i live in Iowa, and have a daughter and son-in-law that live in Oswego Ill. We wanted to surprise them with a stair lift so our son in-law had access to their lower level . What a pleasure working with the staff at 101 Mobility from the receptionist to the managers. All were very helpful and respectful of all the needs and details associated in this purchase/install. The installer was very prompt and did a fantastic job of installation. What I was most impressed with was his willingness to go over every aspect of the usage of the new lift with my son in-law and even encouraged him to call if he had any questions on anything. Great experience! Thanks Liz and Steve
February 22, 2017
A.B.
West Dundee, IL
Very professional from start to finish. Went above and beyond to get the lift in asap!! Would highly recommend this company to anyone who needs these products!! Very satisfied with everyone and everything!!
February 22, 2017
M.G.
Watsworth, IL
Wonderful company - good service and products Donald and [NAME REMOVED] Wadsworth, IL 60083
February 22, 2017
C.F.
Marengo, IL
My wife just got out of hospital and was having great difficulty getting up and down stairs. I had to help her each time and we have a tri-level home. Jonathan Fadler came out to give us a quote on renting two stair lifts on a temporary stair lifts. He listened to us very well, understood our needs and came back with a detailed quote. The reason for temporary, is that we want and will move closer to our children in Wisconsin. The reason that we did not get them installed had nothing to do with the company they were great. The physical therapists that visited our home said that stair climbing (limited) would be good for her. So we will have additional bannisters installed on stairs and grab bars in baths. We highly recommend this company if you need a stair lift. [FIRST NAME REMOVED] and Sandy [LAST NAME REMOVED]
February 22, 2017
C.F.
Algonquin, IL
Very convenient easy to use and great customer service
Bob G.

Before I made my way to your location to have my lift installed I spoke with Liz and Kelsey on many occasions. We laughed and kidded around during those calls, but when it came down to the installation it was all business with a little bit of laughing during the process. I think that it took around 4 ½ hours but was I ever impressed with what I saw. I do not remember the name of the man who installed it but he actually took the time during his work to explain things to me as he went on. Throughout the time that I have been sent to you to take care of my needs I was treated kindly and professionally. I was able to move around and watch what was being done, not to mention talk with Nick, Liz and Kelsey. That made my wait worth everything. It is companies like yours that will be around for a very long time. I appreciate all of what you have done for me, as a Vietnam Veteran and my wife.

Milka C.

Dear Ms. Jackson, We thank you for your assistance in this matter. We will recommend your company because the bottom line is you are honest, fair and offer a great product. Our lives have been turned upside down with all the challenges with my parents’ health issues these past two years. Stress and worry is an understatement. Your kind gesture has helped more than you can imagine. May you have a peaceful and joyous Holiday. It has been a pleasure working with you. Kindest Regards,

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