October 25, 2018
Morton Grove, IL
Good response. Friendly service.
October 24, 2018
Mario Cortesi
Schaumburg, IL
Competent and friendly personnel. Expert installation 5 years ago and recently provided maintenance to solve some issues on the aging chair lift. In addition, Mike re-greased the chains, stopped the seat from wobbling, fixed a loose wire that kept coming loose, adjusted the sensors on the foot rest that had kept the chair stuck in one position, replaced one of the remotes, cleaned both the rail and the copper contacts. He explained how to deal with the loose seat and the stuck chair if that happens again and also how to clean the rail. He was very informative and personable.
October 20, 2018
Chicago, IL
Prompt service and courteous staff.
September 26, 2018
Wilmette, IL
Excellent, friendly, professional service. Very good product
September 20, 2018
Robert OConnor
Chicago, IL
Your rep came out with the stair lifter as that as what my father had ordered. Knowing that Mom was suffering from cancer and it was in the pelvis, he felt that would be to rough on Mom. Came back on Monday with an outdoor stair lift. Much smoother for Mom. He was a pleasure to talk with, very efficient and absolutely correct about the lift. Thank you.
September 20, 2018
Sue Carroll
Glen Ellyn, IL
Your people! Great guys who bent over backwards to help me. I needed a stairs chairlift installed in a day. It was done in record time. You are lucky to have such good, compassionate employees! Raises for both Jonathan F. and Mike B.
September 16, 2018
Chet Ziebka
Palatine, IL
Outstanding quality and the people could not be nicer. The person who installed the ramp is professional and again, a really nice person. I highly recommend this company.
August 30, 2018
Susan Suerth
Chicago, IL
I have a chair lift and it allows me to get of the house with ease! Everyone at 101 Mobility in Eligin is so kind and they provide excellent customer service!!!
August 29, 2018
Stewart Silverman
Schaumburg, IL
The installation process went very smoothly and everything is working quite well. We appreciate the installer's expertise and the great cooperation and information we received from Jonathan and the entire staff.
August 19, 2018
Ann Angel
Glenco, IL
Liz and John at 101Mobility were the calm in our personal storm of getting my father home after 10 weeks at a rehab facility. They were knowledgeable problem solvers. They were kind and intelligent and understanding. Also, even when their offices were flooded by a water pipe that burst, John continued to stay in contact with me daily until all our equipment was ordered and delivered in a priority situation. Quotes and proposals were written and discussed quickly and thoroughly. They came to my parents' home and helped us consider the options for making home accessible for my father. They are considerate of expense and safety, and they listened carefully to our concerns. There was no charge for the consultation. John stayed and talked through different "trouble spots" in the house without rushing or making me feel worried about the time. Thank you for caring to make our difficult transition so much smoother.
August 12, 2018
Arleen Gordon
Buffalo Grove, IL
Very well built
August 1, 2018
McHenry, IL
July 31, 2018
Elgin, IL
They are easy to use. Everyone from the initial call to the installer has been extremely helpful.
July 31, 2018
Niles, IL
Let’s see how well it works Great service. Max did a great job installing. Tks. Ray
July 25, 2018
Wooddale, IL
the salesman (Jonathan Fadler) was great and the service tech was great too good job and the product seems to be working good Your office girl (Kalsey) was very friendly and so far we are very satisfield thank you
July 22, 2018
Rockton, IL
I think the service is very good, very helpful,very courteous. The problem I've had is reoccurring which makes me feel it's a poor design. In order to get my chair lift out of the car the cord seems to pull and loose connection.
July 19, 2018
Yvette Gonzalez
Chicago, IL
I called and received same day service which I appreciated. Your company is so kind and helpful to all issues and concerns. Thank you.
June 23, 2018
Algonquin, IL
Around 6:30 pm my 91 year old mom’s stair chair suddenly stopped working, which meant she could not leave her basement apartment. I immediately called Bruno(where I bought the chair) who was absolutely no help except to give me 2 phone numbers of repairmen I called them both and left messages about the problem. Within an hour I had heard from 101 Mobility, explained the problem and he was at my house to fix the chair. He quickly diagnosed the dead batteries, replaced them and had the chair working perfectly. He even greased the tracks, which no past repairman had even said was necessary. I was truly blown away by the customer service we received and would recommend them without reservation.
June 22, 2018
Calumet City, IL
June 21, 2018
Elgin, IL
Product &staff
June 6, 2018
Ralph Rocco
Addison, IL
Very satisfied from the moment of the consultation to the installation. Friendly and very concerning for the safety and comfort for the person going to use it.
June 1, 2018
Ernest Graf
Des Plaines, IL
June 1, 2018
Chicago, IL
Thank you to Steve, great job on servicing our lift!
May 26, 2018
Oswego, IL
Very helpful in determining my needs. Excellent installer, too!
May 23, 2018
North Brook, IL
101 is the best in the business. Thank u thank u thank u for taking such good care of my parents
May 10, 2018
Carpentersville, IL
Jonathan and Mike are very knowlegeable at what they do. The installation was quick and clean.
May 7, 2018
Chicago, IL
April 30, 2018
Hoffman Estates, IL
Courteous service. Good products. The staff works with you if you have any concerns.
April 29, 2018
Geralyn Koby
Mt. Prospect, IL
Pleasant, polite and competent sales and installation personnel delivered functional life changing stair lift chair. Smiles all around! Wish we would have made the decision sooner!
April 22, 2018
Patrice Frias
Streamwood, IL
The sit to stand that we are renting is very easy to use and most helpful for our needs.
April 21, 2018
Chris Johnson
Rockford, IL
Nick and his staff are very compassionate and very accommodating in taking care of their customers needs and offered great solutions to making sure our needs were met. Nick opened up for us on a Saturday several times as we traveled in from the Rockford area to make the needed repairs to get my scooter repaired. I would only recommend them to my friends in taking care of concerns they may have! 101 Mobility is the only source I will ever need for my future needs.Great job Nick, Elizabeth and Mike we are forever grateful for your dedication, compassion and spending the time with us in my making my life easier to be mobile. PUT ME ON YOUR AD CAMPAIGN AND INFOMERCIALS!!! Chris Johnson
April 20, 2018
St Charles, IL
Everyone at 101 was friendly and helpful........Liz was the best. They accommodated my schedule so I didn't have to take a day off from work. The techs were great.
April 13, 2018
South Barrington, IL
Enjoyed working with knowledgeable, professional and courteous staff throughout the entire company. Keep up the great work.
April 3, 2018
Laura Holland
Round Lake Beach, IL
I really cannot say enough about the customer service we received! We were in an emergency situation and Nick came to our rescue. I had spoken with another company and couldn’t get a stair lift installed in less than 2 weeks. We needed it immediately! I called Nick on a Saturday afternoon, and we had the Bruno Elite installed by Monday! Every person, including Mike the installer were fabulous! Just to emphasize how incredible they are, we had an issue with it on Easter and without hesitation Nick came out and fixed it himself. Literally within an hour of my call. I can say without hesitation Mobility One is one of the best companies I’ve ever had the pleasure of using!! Sincerely... Laura Holland
March 25, 2018
Sal and Marta Victoria
Streamwood, IL
From the moment i contacted the company i knew they were serious about helping and provided me with all of the right information i was looking for. Everyone i spoke with on the phone have been very helpful. When we met Nick in person, he made us feel very comfortable as far as choosing them to help us with our needs. We decided to choose them since they seemed very professional.
March 24, 2018
Patty Curtiss
Elgin, IL
I was able to get a product that served all of my needs. It's a sturdy machine and was very affordable, even costing less than some machines having less to offer. Nick came out to the house to measure and make his recommendation. Nick and his family are local. Max did a great job on the installation and didn't leave until I knew exactly how to use the stairlift.
March 21, 2018
Western Springs, IL
Great service people. Max did a great job recently and Nick is always awesome.
February 20, 2018
Chicago, IL
101 Mobility came recommended to us from someone in a related industry and their care and professionalism clearly showed the recommendation was well deserved. We were overseas and needed to have my mother's home ready for her when she returned from the hospital. They were responsive and considerate, working with us and with friends in Chicago under a tight deadline and adjusting to our needs seamlessly, even during a difficult time. 101 Mobilty has my family's heartfelt gratitude.
February 14, 2018
Hanover Park, IL
Owner Nick is very polite, patient and very informative. Family business and he seems to be very caring and genuine. Thank you!! I would highly recommend!!
February 13, 2018
Elgin, IL
My wife sustained a catastrophic fracture to her lower leg which prevented her from accessing the second floor of our home. I learned of 101 Mobility of Elgin. I spoke to Kelsey and was informed that Nick could come to our home the next day and assess what devices were available. Nick Lopez came out the next day and showed us some devices that could meet our needs. Nick even demonstrated a LiftKar that he had in his vehicle. We decided that the LiftKar would be the solution. Two days from the initial phone call Nick delivered and trained us in its use. Nick is a true ambassador for 101 Mobility and the range of products available.
February 11, 2018
Willmette, IL
Honest working attitude & maintaining commitment
February 1, 2018
Long Grove, IL
The unit is sturdy and compact. Its a life saver for my 90 yr old uncle to go down 7 steps to reach the garage floir or 7 steps up. I feel a lot safer having him sit down and smoothly ride versus taking a chance of him falling while struggling going up or down these 7 steps. He finds it relaxing and secure sitting in it. I can rest easily knowing he is safe and secure.
January 27, 2018
River Forest, IL
Communication, products and staff knowledge.
January 17, 2018
Des Plaines, IL
Appreciate the flexibility and responsiveness!
January 15, 2018
Chicago, IL
Great customer service. Installer was professional and courteous
December 30, 2017
Wheaton, IL
Prompt and efficient service from Steve who was very courteous and professional.
December 27, 2017
River Grove, IL
Product fine so far. Service,ok. Needed to hat all facts straight with village codes.
December 26, 2017
McHenry, IL
Very good service.
December 14, 2017
Chicago, IL
Both the salesman and the installer were excellent. The installer (I forgot his name) was especially helpful, cordial and efficient!
December 12, 2017
Schaumburg, IL
December 10, 2017
Deerfield, IL
Quick response and useful information. Good price and good service.
December 4, 2017
Schiller Park, IL
Professional and detail services of the Technician.
November 30, 2017
Woodstock, IL
Max is the best dedicated service tech we have ever used. What a difference he must make for your company.
November 28, 2017
Rockford, IL
I felt like my needs were met I was made to feel very important as a customer that to me is everything. We were treated with kindness honesty and respect. Thank you again!
November 25, 2017
Schaumburg, IL
Excellent Product and Service!
November 24, 2017
Evanston, IL
Nick Lopez and 101 Mobility are one of the best companies I have ever dealt with. They are efficient, on time, deliver and install an excellent product. When I've needed a repair or a new battery, which is rare, someone comes very promptly to solve the problem. Their personnel are pleasant and friendly. I highly recommend 101 Mobility. I can't thank them enough.
November 4, 2017
Chicago, IL
Excellent customer service: prompt response, quote, delivery and installation exactly as promised! Couldn't be happier with everything!
November 4, 2017
Huntley, IL
Staff, especially Liz, were all extremely helpful & considerate. Their customer service was outstanding. I give them the very highest rating.
October 29, 2017
Skokie, IL
If you really want to hear from me, then give me a call:)
October 3, 2017
Barrington, IL
Ease of working with you. Friendly staff and good follow through. Very responsive.
September 28, 2017
Naperville, IL
Excellent service and installation all around. Thank you
September 24, 2017
Richmond, IL
The best!!!
September 22, 2017
Elgin, IL
The stair lift works and the people who sold it to us were professional and friendly. Answered all questions and we had prompt delivery and setup.
September 16, 2017
Northbrook, IL
You deliver exactly what you promise
September 16, 2017
Carpentersville, IL
The best thing about the lift is the installer was great and impressed with the swing arm om this lift.
September 14, 2017
Libertyville, IL
Quality products and services
September 8, 2017
Chicago, IL
very knowledgeable and professional.
August 26, 2017
Sycamore, IL
Haven't received the lift yet. Don't know.
August 24, 2017
Aurora, IL
Super fast service even on the weekend. I wasn't able to leave me house because of a battery issue with my chair lift. All staff are super friendly. Cathy [LAST NAME REMOVED]
July 24, 2017
Chicago, IL
services was very good .we were very happy with it.
July 23, 2017
Oak Park, IL
Product is very easy to operate. Caregivers should not have any problems.
July 16, 2017
Glen Ellyn, IL
Extremely prompt and knowledgeable service. Service technician is especially good with elderly customers.
July 9, 2017
Libertyville, IL
Great service and a quick installation
July 9, 2017
Mchenry, IL
Friendliness of staff and ease of delivery and installation.
July 5, 2017
Wheaton, IL
prompt, very pleasant, knowledg. very good service callable
June 21, 2017
Riverwood, IL
I sent you an email thanking you for the excellent service. Upfront process with Nick was very professional, informative and helpful and pleasant. Product is great and the installation that Mike and Max did was terrific. Thanks for a great job/experience. I'd be happy to provide testimonial; if interested, we should discuss as I have some thoughts on how to make it most engaging.
June 16, 2017
Chicago, IL
Comfort of seat. Lowest charge for what we needed.
June 14, 2017
Highwood, IL
They understood the problem and really wanted to help AND was able to resolve the issue within hours.
June 7, 2017
South Barrington, IL
Prompt response, excellent customer service
May 25, 2017
Arlington Heights, IL
The specifications provided to me were detailed and clear for the items I needed - specifically a ramp and a stairlift. The salesperson I met with was very knowledgeable and made suggestions to upgrade the stairlift.. I was given choices and comparisons between special features and costs which were very helpful in making a decision, and I am very happy with the end result. I would recommend 101 Mobility to others without hesitation.
May 8, 2017
Lincolnwood, IL
Great company Product and installation perfect
May 7, 2017
Lakewood, IL
I'm happy with my Bruno Stairlift and it has allowed me to remain in my home! Everyone that I have met or interacted with at 101 Mobility -Elgin, Il has been very friendly, courteous and helpful!
April 26, 2017
Montgomery, IL
Everyone was great! The chairlift was removed with no hassle. Thanks!
April 22, 2017
Crystal Lake, IL
Came out quickly. Fixed quickly. Pleasant and cleaned up any mess they made completely. Price was ok considering it was an emergency repair. I would highly recommend.
April 22, 2017
Munster, IN
Ease of use Family friendly customer support Efficient
April 10, 2017
Princeton, IL
Service from tech-support and reception has been great.
April 3, 2017
Matteson, IL
The service person who delivered the lift worked very patiently to find just the right sling to work well for the patient. He carefully explained all the functions of the lift and all its safety features and how they worked. After seven months of use several times a day, it has never failed to work properly. The lift is user friendly and obviously sturdy. I like the product and am very pleased with the service provided by 101 Mobility.
March 23, 2017
Elgin, IL
Excellent ramp and service. Ramp met all city requirements.
March 22, 2017
Arlington Heights, IL
The produce is easy to use and is safe.
March 22, 2017
Chicago, IL
My husband and I both appreciated your company's responsiveness to our requests for information and advice; the professionalism, care and concern of your staff; the quality of the product and services we employed; and your reasonable pricing.
March 21, 2017
Crystal Lake, IL
The products we have are 2 chair lifts and an outdoor ramp. They are very well constructed and maintained. The service of fixing any problem with the chair lifts has been quick and highly professional.
March 17, 2017
Berwyn, IL
Oh nice AN affordable prices were loved it
March 15, 2017
Deer Park, IL
Friendly and prompt
February 26, 2017
Deerfield, IL
No do not share.
February 24, 2017
Oswego, IL
My wife and i live in Iowa, and have a daughter and son-in-law that live in Oswego Ill. We wanted to surprise them with a stair lift so our son in-law had access to their lower level . What a pleasure working with the staff at 101 Mobility from the receptionist to the managers. All were very helpful and respectful of all the needs and details associated in this purchase/install. The installer was very prompt and did a fantastic job of installation. What I was most impressed with was his willingness to go over every aspect of the usage of the new lift with my son in-law and even encouraged him to call if he had any questions on anything. Great experience! Thanks Liz and Steve
February 22, 2017
West Dundee, IL
Very professional from start to finish. Went above and beyond to get the lift in asap!! Would highly recommend this company to anyone who needs these products!! Very satisfied with everyone and everything!!
February 22, 2017
Watsworth, IL
Wonderful company - good service and products Donald and [NAME REMOVED] Wadsworth, IL 60083
February 22, 2017
Marengo, IL
My wife just got out of hospital and was having great difficulty getting up and down stairs. I had to help her each time and we have a tri-level home. Jonathan Fadler came out to give us a quote on renting two stair lifts on a temporary stair lifts. He listened to us very well, understood our needs and came back with a detailed quote. The reason for temporary, is that we want and will move closer to our children in Wisconsin. The reason that we did not get them installed had nothing to do with the company they were great. The physical therapists that visited our home said that stair climbing (limited) would be good for her. So we will have additional bannisters installed on stairs and grab bars in baths. We highly recommend this company if you need a stair lift. [FIRST NAME REMOVED] and Sandy [LAST NAME REMOVED]
February 22, 2017
Algonquin, IL
Very convenient easy to use and great customer service
Bob G.

Before I made my way to your location to have my lift installed I spoke with Liz and Kelsey on many occasions. We laughed and kidded around during those calls, but when it came down to the installation it was all business with a little bit of laughing during the process. I think that it took around 4 ½ hours but was I ever impressed with what I saw. I do not remember the name of the man who installed it but he actually took the time during his work to explain things to me as he went on. Throughout the time that I have been sent to you to take care of my needs I was treated kindly and professionally. I was able to move around and watch what was being done, not to mention talk with Nick, Liz and Kelsey. That made my wait worth everything. It is companies like yours that will be around for a very long time. I appreciate all of what you have done for me, as a Vietnam Veteran and my wife.

Milka C.

Dear Ms. Jackson, We thank you for your assistance in this matter. We will recommend your company because the bottom line is you are honest, fair and offer a great product. Our lives have been turned upside down with all the challenges with my parents’ health issues these past two years. Stress and worry is an understatement. Your kind gesture has helped more than you can imagine. May you have a peaceful and joyous Holiday. It has been a pleasure working with you. Kindest Regards,

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